Refund Policy
At Vowel, we want you to love your skincare products. If for any reason you are not completely satisfied with your purchase, we offer a 30-day refund policy.
Eligibility for Refunds:
- You can request a refund within 30 days of receiving your product.
- The product must be unused and in its original packaging.
- Proof of purchase is required.
How to Request a Refund:
To request a refund, contact us at support@vowelskin.com with your order details and reason for the return. We will provide instructions for returning the product. Once we receive the returned item, we will process your refund to the original payment method within 7-10 business days.
Shipping Costs for Refunds:
Shipping costs for returning items are the responsibility of the customer unless the product is defective or an error occurred on our end.