We are committed to ensuring your product arrives safely and on time. Below are the details of our shipping process:

Shipping Costs:

• We offer free standard shipping on orders over $50 within the U.S.
• Orders under $50 will incur a flat-rate shipping fee of $10.

Shipping Timeframes:

• Standard shipping typically takes 5-7 business days for U.S. orders.
• International shipping is available and may take 10-15 business days, depending on the destination.

Order Processing:

• All orders are processed within 2-3 business days.
• You will receive a confirmation email with tracking information once your order is shipped.

Lost or Damaged Items:

If your product arrives damaged or is lost in transit, please contact us at support@vowelskin.com with your order details and photos of the damaged product. We will work with you to resolve the issue promptly.